Bitdefender threat scanner.dmp error is a common problem faced by several users while checking the Spybot folder. This error indicates that there is a Threat Scanner.dmp file in the temp folder. Most of the time, this file is completely unreadable in Notepad.
Even if you don’t close the pop-box, it will restart the computer forcibly after a few seconds. Sometimes, this error might also occur after uninstalling the Bitdefender antivirus program from your computer.
Furthermore, due to the corrupted files of the Spybot the error might trigger up. So, if you are stuck with the same error, then follow the section below to know some effective hacks to get rid of this error.
How to Fix Bitdefender Threat scanner.dmp Error?
There are several ways to resolve the Bitdefender threat scanner error message on Windows 10. Here we are going to discuss some of them. Moreover, you can perform the troubleshooting hacks provided below:
Procedure 1: Clear the Temp Folder
This error is related to the problems of the temp folder. However, after finding the dmp file, if you are trying to open it, it fails to load. Hence, clear out the entries of the temp folder completely. Here are the steps that you can follow to do this:
- First of all, press the R and Win key both at the same time from the keyboard to open the Run Command box.
- Then, type “temp” in the input field and then hit the Enter key to continue.
- Once it opens the temp folder, choose all the entries from there and right-click on them.
- Choose the ‘Delete’ option from the list to remove them from the computer.
- After doing this, if you see any particular entry is still running there, then you can close the ongoing program forcefully.
- Now, invoke the Run Command box once again and then type “%temp%” in the Run box. Next, click on the OK button to continue.
- It will navigate you to the temp folder of your user account. Choose all the items from there and delete them.
Once you clear all the entries from the temp folder, reboot the system to apply the changes. Then you can check if the Bitdefender threat scanner.dmp error is resolved pr not.
Procedure 2: Fix the Spybot’s Corrupted Files
You also can solve the Bitdefender threat scanner error on shutdown by fixing the Spybot’s corrupted files. To do this, you can take a quick glance at the steps provided below:
- In the beginning, navigate to the Start menu and click on the File Explorer.
- Afterward, type “Bitdefender threat scanner error on shutdown” in the search bar. Then, hit the Enter key to proceed.
- Search for the ‘SDAV.dll’ file. If you are unable to get that, then you have to download it.
- Once the downloading process is completed, save the file on the desktop. Now, right-click on the downloaded file and then choose the ‘Copy’ option from the list.
- Next, go to Spybot once again and then open the ‘Destroy 2’ folder. Then, right-click on an empty space and click on the ‘Paste’ option.
- In case you notice that the file is already present, then check the size of the ‘.dll’ file. To do this, right-click on it and click on the ‘Properties’ option. If the file size is not 32 KB, then download the 32 KB ‘.dll’ file.
- Repeat Step 3 and 4 from above. Then, click on the Paste button and then choose the ‘Replace the file in the destination’ option.
After fixing the corrupted files, you can check if the error is fixed or not. Otherwise, you can move on to the other solutions stated below.
Procedure 3: Reinstall the Bitdefender
According to some tech specialists, you can solve this error by reinstalling the Bitdefender antivirus program. To do this, you can perform the following:
- First of all, navigate to the Start menu and right-click on it.
- Choose the ‘Apps & Features’ option from the list.
- Now, right-click on the Bitdefender application and click twice on the ‘Uninstall’ button.
- Then, follow the on-screen guidance to complete the on-screen guidance.
- Afterward, visit the official website of Bitdefender and search for the latest version of Bitdefender app. Once you get that, download and install it on your computer.
After reinstalling the Bitdefender antivirus program, if you see that the error is still popping up, then you can perform the next method.
Procedure 4: Run the Patch
Microsoft has released a fixed patch to solve this error. So, you can run that by following the steps stated below:
- Start by pressing the R and Win key both at the same time from the keyboard.
- Then, type “winver” in the Run box and then press the Enter key to proceed.
- Now, download the ‘BDRepaie_Tool_Win32.exe’ according to the Operating System you are using.
- Once you have completed the downloading process, install and run that to get rid of this error.
Procedure 5: Reinstall Spybot-Search and Destroy
If all the above ways fail to solve this error, then you can uninstall the Spybot-search and then download it once again to troubleshoot this error. Here are the steps:
- Open the Control Panel by going to the Start menu.
- Navigate to the Program category and then click on the ‘Program & Features’ section.
- Now, search for the ‘Spybot-Search & Destroy’ option by scrolling down the list of options. Once you get that, right-click on it.
- Then, choose the Uninstall option from the list. Complete the uninstallation process by following the on-screen guidance.
- Now, download a fresh version of the ‘Spybot-Search & Destroy’ program.
- Install it on your computer.
Finally, restart the system and then check if the error is solved.
Hopefully, any of the above 5 methods will definitely help you to solve the Bitdefender threat scanner.dmp error on your Windows 10 PC.