We need antivirus software to protect our computer from malware, spyware, and viruses. For this purpose, Bitdefender is one of the best antivirus available in the market. It provides complete security for all your confidential files and folders on your computer. But, there are some drawbacks of Bitdefender, such as Bitdefender not connecting to the server. This occurs on your computer due to the improper date and time on your computer. Also sometimes, if the network connection gets terminated on your computer, then you might also face this issue. Thus in this article, we are going to discuss some things you should know to resolve Bitdefender unable to connect to the server.
Possible Reasons of Bitdefender not connecting to the server
The possible reasons for Bitdefender not connecting to the server are as follows:
- Due to the improper date and time on the computer you face this issue with your computer
- Sometimes, due to an existing firewall on your computer, you might face this issue on your computer.
- If the internet is disconnected on your computer, even then this issue can haunt you.
- Bitdefender can also come across this issue if there are any technical or software issues with the antivirus.
- In case, the server of Bitdefender is down, your Bitdefender might refuse to connect to the server.
BitDefender unable to connect to server: Possible Fix
To resolve the issue, Bitdefender unable to connect to server the steps are as follows:
Configuring the firewall
Optimizing the firewall as an amiable fellow can resolve this issue at once. At first, press the Windows symbol from the computer screen. Then, select ‘Control Panel’ from the list. After that, choose the option ‘System and Security’ and then choose ‘Windows Firewall’. Next, check whether the public and private firewalls are turned on. If it is not turned on, then turn it on and select ‘OK’.
Checking the internet connection
To check the internet connection on your computer look at the extreme bottom right side of the computer screen and then, check whether you are connected to your computer online. If not then connect the internet to the computer. For example, if you are using a LAN connection on your computer then connect the LAN cable. On the other hand, if you are using a wireless connection then connect a wireless network to your computer. Now, check if the issue is resolved.
Adjusting the date and time
To adjust the date and time, put a right-mouse click on the extreme left corner of the computer screen. Then, select the option ‘Adjust Date/time’ from the list of options and select ‘Change Date and Time’ to change the date and time. Then, adjust the time and date in it and then select ‘OK’ in the ‘Date and Time Settings’ window. Now, select ‘Change Time Zone’ to adjust the time zone and then select ‘OK’. After that select ‘Apply’ and ‘OK’.
Checking the server after some time
Sometimes, if the server is down then you might face this issue, thus, to resolve this issue. Check the server after some time. If the server is up, then try to connect the antivirus to the server.
Get In Touch With Us
Hope this would help you to resolve the issue on your computer. In case, you face any problem while going through the article, contact us on our helpline number[ 1-800-882-4158 ] for any kind of help.
If you are a tech savvy person, then you must not face any issue while you are trying to fix the issue, Bitdefender not connecting to the server. It is very easy, to solve the issue by yourself. But, if anytime you need our assistance, then contact us. We are available 24×7. Also, you can chat with us in the live chat.