Avast is an antivirus software that comes with lots of advanced and beneficial features. We all need antivirus software to keep our devices safe and secure. Avast is one of that security software which you can trust blindly. However, it is not also free from the glitch. “Avast unable to scan” is one of such issue that makes the users helpless when they are trying to scan something on their device.
Are you confronting the same problem? Seeking the perfect hacks for that? You are in the right place and thus, you can end your searching with us. Here in this guide, we have discussed some incredible tricks that will help you to get rid of this particular issue as well. Hence, go through the post thoroughly.
Why “Avast Unable To Scan” issue arises?
‘Avast unable to scan files” problem restricts you to scan documents and files properly. If you find this error on your device, then you should fix it at the earliest possible. You may confront this glitch due to multiple reasons:
- Outdated Avast software: If you do not update your Avast software for a long time then it will not operate properly and as a result shows the error.
- Incomplete download of any files or folder- Sometimes, an incomplete file can be responsible for getting this error. So, you need to be sure that the files you are going to install have downloaded properly.
- Bad or weak internet connection: If you are using wifi or internet then, first you need to check the connection. Because a poor connection sometimes stops the scanning process as well.
- Outdated browser: By chance, if the browser app, by which you are operating the Avast software gets outdated then it is quite possible that you face the issue. At that time you have to update it to the latest version.
Effective Tricks to Fix “Avast unable to scan”
Have a deep look at the easiest steps to get rid of the issue at an instant.
Method 1: Enable the antivirus software
This is the basic step you may choose. The first thing you need to do is to click on the Start key and tap on the Services option. Now, tick the small boxes that are related to Avast services. After that, select the option “Avast Premier” or “Avast Internet Security” and mark on “Avast Firewall.” Next, go back to the General option and select “Selective startup” by clicking on it. At last, hit on Ok and restart your computer.
Method 2: Update your Avast software
First, click on the Start button and open Avast antivirus software. After that, move to the Settings option and choose Update by clicking on it. Next, scroll down with the mouse to check the list of the programs. Review if the update process is going on or requires any permission. If yes then click on Confirm and let the process to begin. Wait for some time and restart your device after completion of the update. At last, navigate to the Settings option again and click on Default settings.
Method 3: Uninstall and Reinstall Avast
Seldom some unknown reasons may cause “Avast unable to scan” and at that time, you have to uninstall the software and reinstall it to fix the issue. First, navigate to the Settings icon and select Avast software. Now, right-click on it. You can see an option of Uninstall will pop up on the screen. You have to tap on that. Wait while the uninstall is going on.
Once the uninstall is completed reinstall it as you have done previously. Finally, check if the scan issue gets solved or still persists.
Hopefully, the above post will help you to solve the issue as well. But, if you encounter any sort of difficulties, then do not forget to share your doubts with us. Leave your comments in the feedback box and let the experts help you. The professionals are always available to support you around the clock.